Communications & Content Assistant

Communications and Content Assistant

Job Overview

Good Access is looking for an experienced Communications and Content Assistant to support the Chief of Marketing and Creative Access, and the Chief of Communications.

This is not an internship role. We are looking for someone who can bring strong writing, organisation and planning skills, who is confident creating content such as presentation slide decks, who is willing to support events organisation, communication campaigns, and overall, a person that supports any day-to-day communications work.

Location: Flexible / remote, with occasional meetings as needed

Hours: Part-time, 4 days per week

Salary: £26,000 per annum (pro-rata) / £21,000 per annum / 4 days per week

Start Date: As soon as possible following interview

Reports to: Chief Communications Officer, Chief Marketing Officer

Main Duties

Writing and Content

Draft, edit and proofread blog posts, articles, newsletters and thought leadership content.
Turn notes, ideas and conversations into clear written content for different audiences.
Support the creation and maintenance of a regular content plan.
Help ensure all written content is clear, accessible and aligned with Good Access’s tone of voice.

Presentations and Communications Materials

Support the development of presentations, slide decks and supporting materials for events, meetings and client-facing work.
Help structure ideas into clear narratives, outlines and speaker notes.
Work with existing brand guidance and templates to keep materials consistent and professional.
Experience in video editing would be a plus. This is not a mandatory requirement, but it is a nice-to-have skill that we would consider when assessing candidates for the role.

Planning, Research and Events

Research relevant events, conferences, awards, speaking opportunities and networking opportunities for Good Access to attend or contribute to.
Create and maintain organised lists of opportunities, including deadlines, costs, audiences and next actions.
Support planning around campaigns, content deadlines and key communications activity.

Administrative and Team Support

Provide practical support to both the CMO and CCO and the wider leadership team when needed.
Keep shared files, notes, ideas and planning documents organised and easy to use in the internal organisation structure.
Help track actions, deadlines and follow-ups across communications projects.

About You

You have proven writing experience and can adapt your style for blogs, newsletters, presentations and professional communications.
You are highly organised and confident planning work, managing deadlines and turning ideas into practical next steps.
You are comfortable researching topics and opportunities, then summarising findings clearly.
You can work independently, ask useful questions and manage shifting priorities in a small team.
You are non-judgemental and interested in accessibility, disability inclusion and social impact.

Experience

This role would suit someone with previous experience in communications, content writing, marketing support, editorial work, project coordination or a similar role. We are looking for someone who can contribute quickly, take ownership of tasks and support the team with both writing and planning capacity.

Example Tasks

Draft a blog post from a short outline or voice note.
Create a first draft of a presentation from notes, previous slides or a planning call.
Research upcoming accessibility, inclusion, business and communications events and create a prioritised list of where the Good Access team could attend, speak or network.
Maintain a communications calendar that includes blogs, newsletters, presentations, flyers, events and campaign activity.
Support content creation sessions (either live with Caitlin or online with contributors)
Join live or recorded sessions to help with coordination or facilitation
Gather and organise materials such as quotes, insights, or transcripts for content use

How to Apply

We want our application process to be accessible, supportive and easy to use. You can apply in the way that works best for you.

You can submit your application by:

Email: socials@valentinagroup.co.uk

Video application: If recording a short video is easier for you, you’re welcome to do so.

Audio application: You may send an audio recording instead of a written statement. Please be aware that some members of our team are Deaf, so there may be a slight delay in response to this method. You will not be penalised for sending an audio recording.

If you need adjustments, we welcome requests as a Disability Confident Employer. Contact us for support via email or phone. Details are under Accessible Contact Options.

What happens when you apply:

Clicking “Apply Now” below, will open a short Microsoft Form to check essential criteria and ask about any support or adjustments you may need. If this is not accessible to you, contact us on the details above to request an adjustment.

Interview Adjustments

If it helps you feel more comfortable or better able to communicate, you are welcome to have a support person present during the interview. This could be someone who provides communication support, emotional support, or practical assistance. You do not need to disclose personal details, simply let us know what you need.

Accessible Contact Options

We know that people have different communication needs. You can contact us in the way that works best for you.

You can contact us in the following ways:

Email us: Socials@valentinagroup.co.uk

Phone us: +44 7549 067770 (Note: this will reach our Sales team, who will share your information. We have Deaf members of staff on our team so a direct call is not always accessible for them).

WhatsApp: +44 7549 067770

Ask for a call back if phone calls are difficult

Request written communication only if preferred
Request communication in BSL – we will work with you to organise an interpreter.

Ask questions in advance if you need more information before applying

We are happy to answer questions about the role, adjustments, the interview process, or anything else you need to feel comfortable applying.

Equal Opportunities

We are a Disability Confident Employer.

This means we are committed to making our recruitment process inclusive and supporting disabled people to thrive at work. Our team is made up of disabled and neurodivergent staff, and we are enthusiastic about creating a diverse team.

Here is what this means for you as an applicant:

We welcome applications from disabled, chronically ill, neurodivergent, learning disabled and mental‑health‑disabled people.
We will make reasonable adjustments at every stage of the process, before you apply, during interviews, and once you start the role.
We are happy to adapt how we communicate with you.
If you meet the essential criteria for the role, you will be offered an interview through the Disability Confident scheme.

We actively welcome applications from multiply marginalised people backgrounds.

We recognise that talent is everywhere, but opportunity is not equally distributed. We are committed to challenging this imbalance by creating a hiring process that is fair, supportive, and accessible for all.

If you belong to a group that has been historically excluded from certain workplaces, we especially want to hear from you.

We know that many people face overlapping and compounding barriers when applying for jobs, including disabled people, ethnic minority applicants, LGBTQ+ people, people from low‑income or working‑class backgrounds, people with migrant histories, and those who have experienced discrimination in more than one area of life. Research shows that structural barriers, unconscious bias, and limited access to networks continue to affect who applies for roles and who is selected. For example, ethnic minority and low‑socioeconomic‑background candidates are significantly less likely to progress through traditional recruitment processes, even when equally qualified.

We want to help change this.

We encourage applications from people who are often excluded or overlooked in recruitment, including people with intersecting identities, sometimes called “multiply marginalised”, because diversity of lived experience strengthens our work and helps us create more accessible, equitable spaces.

Our recruitment process is designed to reduce barriers, and we offer adjustments at every stage. If you’re unsure whether to apply, we warmly encourage you to do so. Your skills, potential, and lived experience matter more than a traditional career path.