Workplace Accessibility Training

Managing Performance, Attendance and Wellbeing Inclusively

Supporting people while maintaining effective performance

Managing employee performance, attendance and wellbeing can be challenging, particularly when disability, neurodivergence, mental health or long-term health conditions may be impacting someone’s experience at work.

Managers need to support employees fairly while also maintaining clear expectations, consistent standards and the operational needs of the organisation.

Managing Performance, Attendance and Wellbeing Inclusively equips managers with the confidence and practical skills to identify concerns early, have constructive conversations, understand workplace barriers and provide appropriate support while maintaining accountability.

Participants explore performance, capability, conduct, disability-related absence, wellbeing, reasonable adjustments and return-to-work conversations through realistic workplace scenarios.

The course highlights that effective support and effective performance management are not opposing approaches. They work together to create fair, inclusive and high-performing teams.

About this course

Who is this course for?

This course is particularly suitable for:

Line Managers and Team Leaders
Middle and Senior Managers
Heads of Department
Service and Operational Managers
Clinical and Ward Managers
HR and People Professionals
HR Business Partners
Employee Relations Teams
Occupational Health and Wellbeing Teams
Senior Leaders responsible for people management

What will the course cover?

Inclusive performance management
Performance, capability, conduct and health
Recognising workplace barriers
Early warning signs
Clear expectations and constructive feedback
Supportive but direct management conversations
Disability and neurodivergence at work
Mental health and long-term health conditions
Short-term and long-term sickness absence
Disability-related absence
Absence trigger points
Workplace wellbeing
Reasonable adjustments and practical support
Returning to work
Phased returns
Formal performance and capability processes
Creating healthier and more inclusive teams

What will you learn?

Participants will leave the course better equipped to:

Identify what may be contributing to performance or attendance concerns
Distinguish between performance, capability, conduct and health issues
Address concerns earlier and more confidently
Set clearer expectations and provide more useful feedback
Hold supportive but appropriately direct conversations
Respond appropriately when disability or neurodivergence is disclosed
Manage sickness and disability-related absence more fairly
Support employee wellbeing without stepping beyond the manager’s role
Consider appropriate reasonable adjustments
Plan and review effective returns to work
Combine employee support with clear accountability
Recognise when formal processes or specialist advice may be needed

Delivery

We understand that finding time for training can be challenging. That is why we offer flexible delivery options designed to fit your organisation’s schedule and ways of working.

This course is available in person, live online, or as a bespoke programme tailored to your organisation’s specific needs and objectives.

Duration

Full day (9.00am – 4.30pm)

Tailored to your organisation

Every workplace is different, which is why we tailor our training to your needs.

The course can be personalised to your organisation, sector and workforce, incorporating relevant workplace scenarios and challenges.

Organisation-specific performance, absence and return-to-work scenarios can be incorporated into the programme, helping managers apply the learning directly and consistently within their own roles.

This course is suitable for healthcare, social care, professional services, financial services, technology, education, public sector organisations and employers across the wider corporate market.

Ready to empower your managers to handle performance, absence and wellbeing with confidence?